Refund policy

Refund policy

Due to the nature of our product, we are unable to accept returns. However, if you have a problem with a product, please contact us at purerainesoapery@gmail.com and we will do what we can to make it right. 

You can always contact us for any product question at purerainesoapery@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.